Return Policy

Eligible / Non-Returnable Products

All of our products are final sale and not eligible for return. If you have a concern about damage or product quality, please email our Customer Care team at shopkeeper@colonialmerchant.com.

Return Conditions

Not applicable — we do not accept returns. Please do not return any items unless instructed to do so by our Customer Care team. 

Refund / Exchange Process

Not applicable — we do not offer exchanges or refunds outside of the process described above for damaged or defective items.

Return Shipping Responsibility

Returns are not accepted unless a member of our Customer Care team specifically authorizes one.